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So who do i reach out to if my dell rewards points do not show up in my dell rewards account? Like none of them, since i made this profile in August. Every time I reach out to dell support I am told they don't have access and can't help me
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morrisseyshair - 12.12.2025 04:23:22
Are both your Alienware Arena and Dell accounts using the same email? If they aren't, they should be. You can contact support on Alienware's Discord.
slippynippy - 12.12.2025 07:26:15
They are both using the same email address. This is stated clearly in the documentation that is provided that it has to be the same email address. However they do not populate in my dell rewards account.
slippynippy - 12.12.2025 07:27:25
I will attempt Alienware Discord. I kind of forgot about it honestly and assumed I would find a support link online on this website however i have looked and looked and its no where to be found
MaRusKy - 12.12.2025 12:00:05
I have the same problem any solution?
slippynippy - 12.13.2025 05:03:58
not as of yet, im not sure i will get one honestly.
MaRusKy - 12.15.2025 12:18:14
UPDATES?
Fruit Punch Samurai - 12.15.2025 14:17:54
<mention>slippynippy</mention> <mention>MaRusKy</mention> - What are your names on Discord? Didn't see this topic discussed recently under the report-issue channel.
MaRusKy - 12.15.2025 18:54:00
<mention>Fruit Punch Samurai</mention> my username on discord is marusky._. and my display name is Secondo,i send a ticket to dell and they reached back to me telling me "Dell rewards are not available in your country" but i live in German
MaRusKy - 12.15.2025 18:56:08
Then when i said "If it's not available in your country. Why did i got 500 DRP instead of ARP ??? It dosen't make sense." they didn't respond back ,that's 14 days ago
Fruit Punch Samurai - 12.16.2025 14:21:19
<mention>MaRusKy</mention> - Yeah, that doesn't sound right. You should attempt to contact AWA on Discord, as slippynippy did. Maybe an extra Dell account was created when you signed up for AWA.

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